Table of contents
- Introduction
- Who can make an observation?
- Which proces in the “make observation” works?
- In which phase does the “make observation” work?
- Located
- How to “make observation”?
1. Introduction
It describes how to make observations after the IMs send the Draft Offer where Applicants are invited to observe the offer in a structured way section by section selecting a predefined reason for justified objection.
2. Who can make an observation?
The “Make observation” button is shown only for applicants.
3. Which proces in the “make observation” works?
It only works in the New Path Request (NPR) process type.
4. In which phase does the “make observation” work?
The “Make observation” button is visible only in the Observation phase. It will be hidden once the dossier is promoted to Post-Processing.
5. Located
The “Make Observation” button is located under the Comments dossier segment.

The make observation button can be found on the right side top of the text area.

6. How to “make observation”?
The “Make observation” wizard helps you to “make the observation” in a structured way. It contains the following fields that can be selected:
- Involved IMs: lists the involved IMs in the dossier; select the involved IMs who would like to “make the observation” with; multiple IMs also can be selected:

- Involved part: lists involved parts which are the territory and its origin-destination points in the dossier; select the involved part:

- Section: select “From” operation point and “To” which operation point you would make the observation:

- Reason: there are predefined reasons that can be selected as observation types:

- Justified objection: tick the checkbox to select the justified objection. If it is selected to be true, you have to enter a text comment in order to be able to save the observation.
- Comment: it is a free text field, it is possible to enter your own comments with or without justified objection

To finish the observation, save your work. Your observation will be saved and displayed in the comments along with the details of the wizard you entered earlier:
